Cookie Policy

A cookie is a small text file that is stored on your device (computer, phone, tablet) through your browser when you visit a website. Cookies are used to recognize you, remember your preferences, and keep the platform working properly.

By duration, cookies may be session cookies (deleted when you close your browser) or persistent cookies (which remain on your device for a set period). By source, they are divided into first-party cookies placed by RaveHunt and third-party cookies placed by the providers we work with.

In this Policy, the term 'cookie' also covers the similar technologies described below.

The data controller responsible for the use of cookies is SKYWAY TRAVEL TURİZM SEYAHAT TİCARET LİMİTED ŞİRKETİ, which operates the RaveHunt brand and platform (referred to here as 'RaveHunt' or the 'Company').

RaveHunt is an intermediary service provider offering a social network and ticketing service for music events. Events are created by organizers, and the seller of the tickets is the relevant organizer; RaveHunt acts as a marketplace and charges a service fee for the service it provides. We use cookies to deliver this service in a secure, uninterrupted, and personalized way.

The platform is intended only for users aged 18 and over and is currently accessible only via the web (the mobile app is not yet live).

a) Strictly Necessary Cookies: These are essential for the core functions of the platform and cannot be turned off. They are used for purposes such as signing in and maintaining your session (login), security and fraud prevention, remembering your language preference, completing the ticket purchase (checkout) flow, and ensuring invite/referral links work correctly. Without these cookies, you cannot sign in, purchase a ticket, see your ticket in your wallet, or view your QR ticket.

The correct calculation of the BPM loyalty points you earn on each login (which are in-app points, not money) and the protection of session integrity also rely on these strictly necessary cookies.

b) Functional Cookies: These make your experience easier by remembering your preferences (for example, language and display settings). If you disable them, some features may not work as expected.

c) Performance and Analytics Cookies (optional): These help us understand how the platform is used, detect errors, and improve the service. They are used only with your explicit consent.

d) Marketing/Targeting Cookies (optional): These may be used to show you relevant events and content. They are enabled only with your explicit consent, and you may withdraw your consent at any time.

In addition to cookies, we may use other technologies with similar functions. These include your browser's local storage / session storage, pixel tags, and software development kits (SDKs).

These technologies may be used together with or instead of cookies for purposes such as keeping your session secure, quickly displaying your wallet and QR tickets on your device, carrying out operations such as the free transfer of a ticket, and storing your preferences.

Where these technologies are not strictly necessary, the same explicit-consent principles apply to them.

To provide certain services we work with third parties, and these parties may place their own cookies.

Sign in with Google and Apple: If you choose to sign in to your account with your Google or Apple account, these providers may use their own cookies and technologies for authentication purposes.

Payments: Ticket payments are processed through payment service providers to be integrated separately; at the payment step, the cookies of these providers may be activated for security and fraud-prevention purposes.

Maps and content: For features such as displaying event locations, cookies belonging to map and content service providers may be used.

Third parties' cookie practices are subject to their own privacy and cookie policies. RaveHunt is not responsible for these third parties' own cookie practices; we recommend that you review the relevant providers' policies.

For non-essential cookies, you can set your preferences through the cookie consent banner shown on your first visit to the site; you may accept all, reject them, or make choices by category. You can also update your preferences later.

You can also delete or block cookies through your browser settings. You can usually manage this via the 'Settings > Privacy and Security > Cookies' menu.

Please note that if you block strictly necessary cookies, core functions such as signing in, purchasing a ticket, transferring a ticket to a friend free of charge, and accessing your wallet may not work.

Strictly necessary cookies rely on the legal grounds of performance of a contract (purchasing a ticket and providing the service) and our legitimate interest in security; optional cookies rely on your explicit consent.

Personal data processed through cookies is protected under Law No. 6698 on the Protection of Personal Data (KVKK). Details on how your data is processed are set out in the Privacy Policy and the KVKK Information Notice.

Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed, to access it, to request its correction or deletion, and to withdraw the explicit consent you have given.

Note: Because event tickets are services tied to a specific date/period, they may fall within the exception to the right of withdrawal in distance contracts; this is regulated separately in the Preliminary Information and Cancellation/Refund terms and is independent of your cookie preferences.

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period depending on their purpose and legal retention periods, and disappear at the end of that period or when you delete them.

Cookie retention periods vary according to the type and function of the cookie, and cookies are not stored longer than necessary.

This Cookie Policy may be updated from time to time due to changes in legislation or updates to our services.

The current version is always published at ravehunt.com with its effective date indicated. In case of significant changes, we will inform you by appropriate means.

For any questions, requests, or applications regarding our cookie practices and this Policy, you can contact us.

Legal name: SKYWAY TRAVEL TURİZM SEYAHAT TİCARET LİMİTED ŞİRKETİ (operator of the RaveHunt brand/platform)

Address: Cumhuriyet Mah. İstiklal Cad. No: 8, Ürgüp / Nevşehir, Türkiye

Phone: +90 384 341 25 20 · Email: contact@ravehunt.com · Web: ravehunt.com

Tax Office: Ürgüp · Tax No: 772 068 38 39 · MERSIS No: 0772068383900014